Protecting access to your wallet is the first and most important step in safeguarding your digital assets. SecureVault uses modern encryption, optional two-factor authentication, and device recognition to reduce the risk of unauthorized access.
Recognize official pages
Always ensure you are on the correct website. Check the browser address bar for the exact domain, and never follow login links from unsolicited emails or messages. Official support channels will never ask for your password or secret recovery phrase.
Use strong, unique passwords
Choose passwords unique to your wallet and store them in a trusted password manager. Avoid reusing passwords across multiple sites.
Enable two-factor authentication
Enable 2FA with an authenticator app or hardware device for an extra layer of protection. SMS is less secure but better than nothing if no other option is available.
Guard your recovery phrase
Your recovery phrase is the ultimate key to funds. Never enter it into a website or share it. Store it offline in a secure, fireproof place.
If you are locked out, use the official account recovery flow available from the support center. Beware of phishing — legitimate support will never request your password, 2FA codes, or recovery phrase in chat, email, or social media.